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Wallet, payments & withdrawals

Everything about money in the EAP app: how vendors fund campaigns, how viewers earn rewards, and how withdrawals work.

What the EAP wallet is

Every EAP account has an in-app wallet. The wallet shows your balance and a full history of credits and debits. It is an in-app balance used to run ad campaigns and to collect rewards. It is not a bank account, it does not earn interest, and Easy Ad Promotion is not a bank or a lender.

For vendors: adding money and running campaigns

  • Vendors add money to the vendor wallet using online payment. Payments are processed by Cashfree Payments; we never see or store your card number, CVV, UPI PIN or net-banking password.
  • When you launch a campaign, the campaign charge is deducted from your wallet balance.
  • GST at 18% applies to campaign charges.
  • Each recharge and each campaign charge is listed in your wallet history so you can reconcile it.

For viewers: earning rewards

Viewers earn a reward in their wallet when they complete eligible actions on an ad, such as watching it or answering its survey. Rewards are credited to the wallet and appear in your history.

Withdrawals

Viewers can withdraw their earned balance to their own bank account.

  1. Open Settings → Bank Details in the app and add your bank account holder name, account number and IFSC code. This is needed before your first withdrawal.
  2. Open the Wallet screen. When your balance is at least Rs 150, tap Withdraw.
  3. Your request is recorded in your wallet history and is reviewed by our team before the payout is made.
  4. The payout is sent only to the bank account saved in your own profile.

Minimum withdrawal: Rs 150. If your balance is lower, the app will tell you the minimum and your current balance.

We may hold, reject or reverse rewards and withdrawals that come from fraud, fake or multiple accounts, automated activity or any breach of our Terms of Use. Please make sure the bank details you enter are correct and belong to you.

Charges, taxes and records

  • GST at 18% applies to vendor campaign charges, as described above.
  • Viewers may have tax obligations on their earnings under applicable law; this is their own responsibility.
  • We keep payment, wallet and withdrawal records for as long as the law and our accounting require, as described in the Privacy Policy.

Refunds and payment problems

If money was debited but your wallet was not credited, or you think a charge is wrong, email support@easyadpromotion.com with your registered mobile number, the date, the amount and the payment reference if you have it. We will look into it and tell you the outcome. Wallet balances added by vendors are meant to be used on campaigns; any refund request is handled by our support team case by case.

What we do not do

  • We do not offer loans, credit, investments, insurance or any deposit-taking service.
  • We do not pay interest on wallet balances.
  • We do not hold your wallet balance as a bank deposit. Payments are collected through Cashfree Payments and payouts are sent to your registered bank account.

Questions

Write to support@easyadpromotion.com or see our contact page.

Last updated: 26 October 2026